![]() ![]() Queue now outside the airport.” A third simply wrote: “Chaos in Dublin Airport again.Aer Lingus has emerged as the airline with the least delayed flight take-offs from UK airports last year.Īer Lingus was the best performing carrier – in terms of shortest delay time – servicing UK airports during 2021, according to data from Britain’s Civil Aviation Authority (CAA).Īccording to the CAA figures, Aer Lingus had an average flight delay time of 3 minutes and 12 seconds.Ĭonversely, Hungarian budget airline Wizz Air was the worst performer, last year, with an average delay time of 14 minutes and 24 seconds. They then continued by posting directly to Aer Lingus and said: “Fancy telling us what’s going on?” Another said: “Chaos at with all systems down since 8am. ![]() The person wrote: “There are company wide IT issues with preventing any check ins at Dublin airport that their “engineers are hoping to fix” the whole place is rammed.” ![]() One passenger took to Twitter to suggest that it is a company-wide issue and that engineers are actively working to resolve the problem. We are working intensively with our system partners and their network partners to resolve the connection issues as soon as possible."Įarlier today, Images began surfacing on social media today showing hundreds of people in queues waiting to check their bags before heading off later today. "As soon as systems are restored our teams will work to re-accommodate those impacted as efficiently as possible, and share information regarding customers’ rights and the airlines’ obligations under Regulation (EC) 261/2004. We will advise customers when IT systems are restored and this change option is fully available to our customers. The spokesperson added: "Any customer impacted by today’s disruptions will be able to change their travel plans, free of charge either through our call centre or social media channels. The airline sincerely apologised to all customers impacted by today’s disruption and cancellations and say they will be able to change their travel plans free-of-charge. As we are currently unable to communicate directly with customers, we are asking customers booked to travel on those flights not to come to Dublin Airport." "Consequently, all flights originally scheduled to depart from Dublin Airport for European and United Kingdom destinations from 2.00pm onwards today have had to be cancelled. Unfortunately, this is causing severe disruption to Aer Lingus services today. At this time the provider has not been able to give Aer Lingus an estimate of the time when the break in connectivity will be restored. "A UK network provider servicing the cloud-based system has experienced a major break in connectivity impacting both primary and secondary connectivity. The spokesperson said: "Due to a major incident with a network provider, our cloud-based systems enabling check-in, boarding and our website are currently unavailable. READ MORE: Asda introduces major change to its new Just Essentials rangeĪer Lingus have given our sister site the Irish Mirror an update on the situation, saying that they can't contact passengers directly due to the issue, and have instead asked passengers not to arrive at the airport. A second flight was scheduled to leave at 3.15pm, but will be affected by the cancellations. Dozens of flights have been severely delayed, including a flight from Dublin to Manchester that was supposed to leave at 10.15am.ĭublin Airport's live departure information, and third party flight trackers, both say the 10.15am flight is still waiting to take off, with no time estimate given for when the flight might depart. Aer Lingus has cancelled all UK flights scheduled to leave Dublin Airport after 2pm as an ongoing IT issue wreaks havoc.Įarlier today, passengers with the Irish airline faced "chaos" as an IT issue reportedly prevented passengers from checking in, with images being posted on social media showing hundreds of people queueing up to check in bags. ![]()
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